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FREE UK Mainland shipping on orders over £ 20.
Shipping options at check-out, depending on your shipping preference, are as follows:
Royal Mail Tracked 48
Royal Mail Tracked 24
DPD Saturday
International Shipping
International delivery cost vary depending on the country and weight of the items. All products are shipped on the same day if orders are placed before 3 p.m.
All goods shipped Internationally are on a DDU (Deliver Duty Unpaid)
You are not being charged UK VAT
Please note that you (Buyer) will be responsible for obtaining all necessary licenses for importing the goods and paying all relevant taxes, duties, and inspection costs. All risks involved in this process are borne by the buyer.
If for any reason the goods are not accepted at destination, or you refuse to pay the appropriate Customs fees relevant to your country, EZZ VapeCBD reserves the right to deduct any return shipping or Customs fees that remain unpaid, from any refund you the Customer is due.
We highly advise you to check the destination country's law relating to importing e-cigarette products, such as import taxes, duties and compliance, before placing orders. Some products may require special licenses or permits to import and we won't be responsible for products rejected or confiscated by your local customs.
Please note that CBD flowers can’t be dispatched internationally.
Europe (4-6 Business days) and Rest of the World (6-17 Business days)
Please note - we are sometimes seeing lengthy delays at Customs in destination countries. This is totally out our control and we have no influence whatsoever over Customs.
HOW DO I RETURN A PRODUCT?
Please visit contact us via our contact form and provide details including your order and our team will reply within 48 hours.
These items come with a one month guarantee and have a life expectancy of 3-6 months. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers any repairs, or replacements, if deemed to be faulty or beyond repair. If the product has been damaged in any way by the customer we reserve the right to refuse a refund or return
A 30 days manufacturer’s guarantee is applied to all mechanical mods. Please note that Mechanical Mods are for experienced users ONLY. The EZZVAPECBD. accepts no responsibility for the potential damage caused by the incorrect assembling of any mechanical mod. Incorrect building of the mechanical mod can cause damage to your equipment and as such The EZZVAPECBD. accepts no responsibility for the damage caused as this damage is the result of improper construction.
Our warranty does not extend to these items due to the nature of the products. For health and safety reasons, as well as hygiene, we cannot offer warranty on either. This is unless our staff determine that the item received is the incorrect item or if there are any other extenuating circumstances.
If a product is Dead on arrival. The customer must contact us within 24 hours from receiving the item in order for the warranty to be applicable.
Contacting us after this allotted period will mean that we cannot offer a refund or return. Please note that this also applies to multipacks.
Tanks/RDA/RDTA are covered on dead or damaged on arrival we do give a 30 day warranty which if there is any fault with the tank we will refund or replace after the 30days we will not offer a refund or replacement.
